Vera Roofing Privacy Policy
Effective Date: 04/04/2025
1. Introduction
Vera Roofing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (e.g., phone number, email address), address, and any other information you provide when you request services or contact us.
- Service Information: Details of the services you request or receive, including any feedback or communication related to those services.
- Payment Information: Payment details, including credit card information or other financial data used to process transactions.
- Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage our services.
- To process payments and fulfill service requests.
- To communicate with you about your service requests, appointments, and other relevant information.
- To improve our website and services based on your feedback and usage data.
- To comply with legal obligations and protect our rights and interests.
4. Disclosure of Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party service providers who assist us in operating our business and delivering services (e.g., payment processors, contractors).
- Legal Requirements: When required to comply with legal obligations, respond to legal processes, or protect our rights.
- Business Transfers: In connection with any merger, acquisition, or sale of all or a portion of our business.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files placed on your device that help us understand your preferences and improve our services. You can manage cookie preferences through your browser settings.
7. Your Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications.
8. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Vera Roofing
1580 John Arden Drive, Waxahachie TX 75165
(972) 945-0859